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The delivery time is determined by the fact that each item from our workshop is handcrafted, which requires more time for production compared to factory assembly. We begin manufacturing your order upon receipt of payment.

Delivery Time:

USA 10-15 business days
Canada 10-15 business days
UAE 10-15 business days
Europe 10-15 business days
Australia 10-20 business days
Africa 10-15 business days

Note: Sometimes it may be delayed by many unsteady factors like customs, flights, weather, etc which are uncontrollable. Please be patient and you will receive the parcel.

How Do I Change My Delivery Address?
Please contact us as soon as you realize you need to change the delivery address as once it is shipped we cannot change the address. Contact customer service info@elwardsleather.com Immediately !

How Do I Cancel An Order?
Please contact us as soon as you realize you need to cancel as once it is shipped we cannot cancel it for you.

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Frequently Asked Questions

WHAT IS CRAZY HORSE LEATHER? WHAT IS CRAZY HORSE LEATHER?

Crazy Horse leather, known for its durability and aesthetic appeal, is crafted from full-grain cowhide treated with natural wax. This treatment enhances the leather's water resistance and ability to develop a patina over time, resulting in a unique, vintage look that changes with use. Its rugged nature and adaptability make it a preferred choice for items that endure regular wear and tear, ensuring longevity and a distinctive style.

WHAT ARE THE BENEFITS OF CRAZY HORSE LEATHER? WHAT ARE THE BENEFITS OF CRAZY HORSE LEATHER?

Every item made from this type of leather is one-of-a-kind thanks to its unique manufacturing process. Wax, exceptional resistant to water and other liquids, effectively protects leather fibers, making it superior to other substances used on leather. This allows crazy horse leather to withstand many common issues faced by other leather types. It even prevents stains on fabrics or clothing, making it an ideal choice for vintage-style leather

WHAT MAKES CRAZY HORSE LEATHER SO UNIQUE ? WHAT MAKES CRAZY HORSE LEATHER SO UNIQUE ?

As previously noted, each bag stands out as a testament to individuality, crafted with a unique wax treatment that ensures no two bags are alike. This artisanal approach not only marks each piece with distinction but also imbues it with remarkable resilience. The protective wax layer guards against moisture, fortifying the leather so that every touch or scrape subtly shifts its hue, creating an evolving tapestry of shades. Over time, these marks of life accumulate, bestowing upon the leather a cherished vintage look.

HOW LONG WILL MY ORDER TAKE TO ARRIVE? HOW LONG WILL MY ORDER TAKE TO ARRIVE?

Each item from our workshop is exclusively handcrafted and made to order. We begin manufacturing your order upon receipt of payment. Once your item is shipped we will send you a confirmation email.

the average delivery time is as follows: (the production time is included in the delivery period):

• USA 10-15 business days

• Canada 10-15 business days

• UAE 10-15 business days

• Europe 10-15 business days

• Australia 15-20 business days

If you have any questions, do not hesitate to reach out to us. Please note that shipping times may sometimes be extended due to unforeseen delays

WHAT IS YOUR RETURN POLICY? WHAT IS YOUR RETURN POLICY?

We offer a 30-day return policy. If you're not completely happy with your purchase, you can return it within this period. Please note that after 30 days from the purchase date, we are unable to provide refunds. For a successful return, the item must be in its original, unused condition and include all original packaging.

We ask that you provide a receipt or proof of purchase to process your return. Should you need to initiate a return, kindly reach out to our customer service team first.

DO YOU OFFER INTERNATIONAL SHIPPING? DO YOU OFFER INTERNATIONAL SHIPPING?

We provide free shipping worldwide

HOW CAN I TRACK MY ORDER? HOW CAN I TRACK MY ORDER?

Upon dispatch of your order, we'll send you a shipment notification email containing your unique tracking number. This number enables you to monitor your order's journey and estimated delivery time. It's important to note that there might be a delay of up to 5 business days for the tracking information to update once your order is scanned by the carrier. Rest assured, you can check the status of your order at any time online using the provided tracking number

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